We’re here to help.

For any questions about your order, sizing, returns, or general enquiries, please reach out to our Customer Care team below or via email.

Hours: Sunday – Friday, 9:00 AM – 5:00 PM AWST
Response time: within 1–2 business days

You can also reach us via Instagram DM at @i.the.label for general enquiries.

Email: care@ithelabel.com
Address: 22B Pollard St, Perth, Western Australia, Australia
*Please note: this is a business mailing address only. Returns cannot be processed at this address. All returns must be arranged through our Return Centre at https://ithelabel.returnscenter.com.

We respond to all messages personally and aim to make your experience with I THE LABEL seamless from start to finish.